Terms of Service

These Terms of Service ("Terms") govern your use of the clearscopehubae website and services provided by clearscopehubae AG. By accessing our website or engaging our services, you agree to be bound by these Terms.

Last updated: January 2026

Company Information

These Terms are entered into between you and clearscopehubae AG, a company incorporated under Austrian law with the following details:

Acceptance of Terms

By accessing or using our website, requesting information about our services, or entering into a service agreement with clearscopehubae, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms apply to all users of our website, including visitors, clients, and prospective clients.

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Services Description

clearscopehubae provides strategic planning software analysis, comparison, and consulting services to business clients. Our services include but are not limited to:

• Strategic planning software evaluation and analysis
• Comparative assessment of software platforms
• Vendor analysis and due diligence
• Implementation planning and guidance
• Training and support services
• Strategic consulting related to planning software selection

Specific services, deliverables, timelines, and fees are detailed in separate service agreements or proposals provided to clients.

User Obligations

When using our website and services, you agree to:

Lawful Use

• Use our services only for lawful business purposes
• Comply with all applicable laws, regulations, and industry standards
• Respect the rights and privacy of others
• Not engage in any fraudulent, abusive, or harmful activities

Information Accuracy

• Provide accurate and complete information when requesting services
• Update us promptly of any changes to your contact information or requirements
• Not misrepresent your identity, company, or authority to enter into agreements

Confidentiality

• Maintain confidentiality of any proprietary information shared during service delivery
• Not share our analysis methodologies or proprietary insights with third parties without permission
• Respect the confidential nature of vendor information included in our assessments

Website Usage

• Not attempt to gain unauthorised access to our systems or networks
• Not use automated tools to scrape or download content without permission
• Not interfere with the proper functioning of our website
• Not transmit viruses, malware, or other harmful code

Intellectual Property

All content, materials, and intellectual property on our website and in our services are owned by clearscopehubae or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Our Rights

• All analysis methodologies, frameworks, and processes are proprietary to clearscopehubae
• Website content, including text, graphics, logos, and software, is owned by clearscopehubae
• Service reports and recommendations remain our intellectual property unless specifically transferred
• You may not reproduce, modify, or distribute our content without written permission

Client Rights

• Clients receive a licence to use reports and recommendations for their internal business purposes
• Clients retain ownership of their proprietary information and data shared with us
• Specific intellectual property arrangements may be detailed in individual service agreements

Third-Party Content

Our services may reference or include information about third-party software vendors and products. We do not claim ownership of third-party trademarks, product names, or proprietary information. All third-party intellectual property remains the property of its respective owners.

Service Terms and Payment

Specific terms for professional services are detailed in separate service agreements. General terms include:

Service Delivery

• Services are provided based on mutually agreed scopes of work and timelines
• We will use reasonable efforts to meet agreed deadlines and deliverables
• Changes to scope or requirements may affect timelines and fees
• Client cooperation and timely provision of information is required for successful delivery

Payment Terms

• Fees are as specified in individual service agreements or proposals
• Payment terms are typically 30 days from invoice date unless otherwise agreed
• Late payments may incur interest charges as permitted by law
• All fees are exclusive of applicable taxes unless otherwise stated

Cancellation

• Cancellation terms are specified in individual service agreements
• Clients may be liable for work completed and costs incurred up to the cancellation date
• Reasonable notice is required for cancellation of ongoing services

Limitation of Liability

To the fullest extent permitted by law, clearscopehubae's liability is limited as follows:

Service Limitations

• Our services are advisory in nature and based on information available at the time of analysis
• Software vendor information and capabilities may change after our assessment
• Final software selection and implementation decisions remain with the client
• We do not guarantee specific outcomes from software implementations

Liability Exclusions

clearscopehubae shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from third-party software or vendor actions
• Costs of procurement of substitute services

Liability Cap

Our total liability for any claims arising from our services shall not exceed the fees paid by the client for the specific services giving rise to the claim, or €10,000, whichever is lower.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, network failures, or other force majeure events.

Disclaimers

Our services and website are provided "as is" without warranties of any kind, either express or implied. We specifically disclaim:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Guarantees that our services will meet all client requirements or expectations
• Warranties regarding the accuracy or completeness of third-party information
• Guarantees of uninterrupted or error-free website operation

While we strive to provide accurate and up-to-date information, the software market is dynamic and information may become outdated. Clients should verify critical information independently before making final decisions.

Confidentiality

Both parties acknowledge that confidential information may be exchanged during the course of our relationship:

Mutual Obligations

• Both parties will maintain the confidentiality of information marked as confidential or that would reasonably be considered confidential
• Confidential information will only be used for the purposes of delivering or receiving services
• Neither party will disclose confidential information to third parties without written consent
• Confidentiality obligations survive termination of the service relationship

Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available or becomes public through no breach of these Terms
• Was known prior to disclosure or is independently developed
• Is required to be disclosed by law or regulatory requirement
• Is approved for disclosure by written consent

Data Protection

Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our data processing practices as described in the Privacy Policy.

Clients are responsible for ensuring they have appropriate rights and consents to share personal data with us as part of service delivery. Both parties will comply with applicable data protection laws, including GDPR.

Governing Law

These Terms are governed by and construed in accordance with the laws of Austria. The Vienna courts shall have exclusive jurisdiction over any disputes arising from these Terms or our services.

For clients located in other EU member states, mandatory consumer protection laws of your country of residence may also apply. Nothing in these Terms limits your rights under applicable consumer protection legislation.

Any disputes will first be addressed through good faith negotiations. If resolution cannot be achieved, disputes may be referred to mediation or arbitration as agreed between the parties.

Termination

These Terms remain in effect until terminated by either party:

Termination Rights

• Either party may terminate ongoing services with reasonable written notice
• We may terminate access to our website immediately for violations of these Terms
• Specific termination provisions may be included in individual service agreements
• Termination does not affect completed services or payment obligations

Effect of Termination

• All rights and licences granted under these Terms cease immediately
• Confidentiality obligations survive termination
• Payment obligations for services rendered remain due
• We may retain client data as required by law or professional standards

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between the parties and supersede all prior understandings and agreements.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced with valid provisions that most closely reflect the original intent.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations to affiliated companies or in connection with a business transfer.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

Notices

Legal notices should be sent to legal@clearscopehubae.pro. Notices to clients will be sent to the contact information provided in service agreements.

Contact Information

For questions about these Terms or legal matters related to our services, please contact: